Get in Touch

For general inquiries and support requests, our team typically responds within 24 hours during business days. Enterprise customers with priority support plans receive responses within 2 hours. Demo requests are usually scheduled within 1-2 business days.

Absolutely. We offer free, personalized demos for any business evaluating Alternivite. During the demo, we'll walk you through the platform, answer your compliance questions, and show you how Alternivite fits your specific use case. You can also start a free 14-day trial at any time without a demo.

Phone support is available for Professional and Enterprise plan customers during business hours. All plans include email support with 24-hour response times. Enterprise customers also get access to 24/7 priority support via phone, email, and live chat.

For technical issues, email support@alternivite.com with a description of the issue, your account email, and any error messages. You can also check our documentation and help center for common solutions. Enterprise customers can use the in-app support chat for real-time assistance.

Yes! We partner with compliance consultants, auditors, law firms, and technology companies. If you're interested in referral partnerships, reseller arrangements, or technology integrations, please email sales@alternivite.com with details about your organization and the type of partnership you're exploring.

Our San Francisco office is available for in-person meetings by appointment. If you'd like to visit, please schedule a meeting through our contact form or email hello@alternivite.com at least 48 hours in advance so we can prepare for your visit.